Food Lion Customer Satisfaction Survey


The Food Lion Customer Satisfaction Survey, found at, is an online survey designed by Food Lion. It allows customers to let the company know about their experience with the company. These can be good or bad. The company uses this information to meet your needs. It is completed online, so take it whenever you have time.

By participating in this survey, you will give important feedback to the company. The company uses this information to improve customer service and make products better. When you finish the survey, you will be entered into a drawing to win one of four $250 Food Lion gift cards. You will be asked the appropriate information for the entries at the end of the survey. This can include name, address, and telephone number.

About Food Lion

Food Lion LLC is a grocery store company that operates over 1, 100 supermarkets in 10 states within the USA. The company was founded in 1957 and was known by the name Food Town. It later changed to Food Lion in 1983 owing to the fact that many small businesses were coming up with similar names.

Food Lion has its headquarters in Salisbury of North Carolina in the United States. It currently employs over 66,000 people across its branches. The company prides itself in providing affordable foodstuff that conform to high standards of quality. It also employs people that are hardworking and committed to customer satisfaction.


How to Participate in the Food Lion Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Food Lion receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.


  1. Go to
  2. Click either the button for English or Spanish, whichever is more comfortable for you. You may also see the sweepstakes rules and read the privacy policy from this page.
  3. Select that you are over 18.
  4. Enter the information requested from the receipt. This includes the store number, the date and time. There is a diagram to help you find the appropriate information.
  5. You will be asked questions based on your recent visit. Please answer these honestly.
  6. Enter the contact information requested to receive your entry into the drawing.

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  1. I attempted to enter your sweepstakes however was not successful. It indicated that my e-mail had been used that is not possible. I really wanted to share a unpleasant experience at your milton de. store with christina.

  2. My wife and I have been shopping at Food Lion for many years. Food cost less than the other stores. We are happ with the priceing of the food.

  3. I often go to the#1415 store in Mount Holly.I need a electric shopping cart to move arround the store. 9 out of 10 times the carts are sitting up at the door dead! People who use them will not plug them up when finished.The people who bring them from outside will not eithor. There are only two (2) at each store which is not enough for handicap shoppers. I know the stores are not very big,but with the eldery people who use food lion there should be at least four (4).I go to Wal-Mart for one reason because they have as many as 10 carts,and go out of the way to keep them charged. Food Lion is closest to my home,and I would use more often if the carts was working. Seams as tho Food Lion don’t want elderly or handicap patrons.

  4. I enjoy shopping at Foodlion. The store is clean,well stockedand convient. The associates polite and helpful. They go out of their way to see that I get good service. There is an excellent meat dept,and produce section also. Bob the assistant mgr seems like a friend not just an employee.

  5. I am very pleased with the way Food Lion has improved the store layout, the added products, fresh produce dept. and the more competive pricing.

  6. I sometimes try shopping at other grocery stores but always come back to Food Lion. They have a excellent assortment of products and a competive price. The staff is always helpful and courteous.

  7. Most Food Lion stores adequately meet my food needs. This week I stopped at a Food Lion that usually is not one that I shop. The experience was not good. It will not prevent me from patronizing other Food Lion stores, but I will not return to this particular one. The ‘week 5’ coupon did not print for the free holiday dinner. This was not noticed until I had my groceries outside of the store and in my car. So, I went back in with the receipt and spoke to the cashier. She directed me to the customer service counter. That person asked for and I produced my receipt, then asked to see the groceries that were already in the car. The groceries were brought back in and she had to open every bag (they were tied) to re scan the items and my card. Eventually, all she did was write on my receipt that “coupon did not print”. After seeing the receipt, it was unreasonable to go through all that just to have the receipt noted and initialed, which could have been done without all the hassle. It’s hard to imagine that so many people are unemployed while the incompetants are working.

  8. Food Lion is right across the street from me so I definitely like the convenience. I don’t think the prices are as good as Walmart or even Target. I guess they don’t try to compete with those two. It wouldn’t hurt to open a lane when the lines are backed up down the aisle too.

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