The LensCrafters Customer Feedback Survey, found at www.LensCrafters.com/survey, is an online questionnaire designed by LensCrafters that is used to determine customer satisfaction of services or products offered. This information is used by the company to help them improve areas of the store, including customer service. This is an online survey; complete it at your leisure.
If you participate in this survey, you are going to be able to voice your opinion. You can tell the company exactly how you feel about each area. You can also enter a sweepstakes for a chance to win a gift certificate for LensCrafters in the amount of $500.
LensCrafters, founded in 1983 by Dean Butler, a former manager of Proctor & Gamble, is an international retailer selling prescription eyewear and sunglasses. It is currently the biggest optical chain store in the United States, with more than 850 stores in the United States, Canada, Hong Kong and Puerto Rico.
The LensCrafters stores, which are usually set up in outlet malls, typically have optometrists available on-site to allow customers the ability to get an eye test and order new glasses in the same place. LensCrafters, a wholly owned subsidiary of the Italy-based company Luxottica, has its headquarters in Mason, Ohio.
How to Participate in the LensCrafters Customer Feedback Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent LensCrafters receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
- Go to www.LensCrafters.com/survey.
- Select the language in which you want to take the survey. Click next to begin.
- Read the short explanatory paragraph and click Next.
- From the drop-down menu, select the country where you live and move to the next screen.
- Click the drop-down menu and select the state where you live.
- If you wish to see the sweepstakes rules, click the hyperlink. Answer that you are over 18 years of age and click next.
- Enter the Receipt number and store number, as well as the date of your purchase. All this information can be found on your receipt.
- Answer the questions as honestly as you can. Be thorough and make sure you answer all questions on the page before moving to the next page.
- When you are finished with the questionnaire, you will have a chance to enter the sweepstakes. If you do not wish to enter, close your browser window now. If you do, enter your information and follow directions.
- LensCrafters Official Website: https://www.lenscrafters.com/