JCPenney Customer Satisfaction Survey

Advertisement

About the JCPenney Customer Satisfaction Survey

The JCPenney Customer Satisfaction Survey is found at www.Jcpenney.com/survey. It is an online survey that was designed by JC Penney that allows customers an opportunity to give feedback on services and products offered by them. Because the survey is done online, you can take it whenever you want.

Participating in this survey this you a chance to leave valuable feedback that the company uses to help make better products and give better customer service. To thank you for your time, the store is willing to give you a coupon that is good for multiple uses within the first 24 hours of use. This coupon is worth 10 percent off your next visit.

How to Participate in the JCPenney Customer Satisfaction Survey

Advertisement

You Must Have:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent JCPenney receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.Jcpenney.com/survey.
  2. Enter the access code (22 digits) from the receipt and click start when ready.
  3. Answer questions. These questions help rate your experience and can be multiple choice, boxes where you enter text, or a scaled system. Please read through the directions carefully and read each question to ensure you understand. Text boxes are usually optional, but if you had a poor experience, you should use them to give even more information to the company. You may also be able to choose more than one multiple choice answer. Please be honest and thorough; take your time and think about your answer first.
  4. After the survey, you will receive a coupon via your email. You can print off a coupon worth 10 percent off your purchase in store. Follow the directions to print out the coupon. You may not be able to print it out later, so ensure you have a working printer before beginning the survey. To learn more, click “Coupon Details & Exclusions” at the bottom of any page of the survey. There are many ways you cannot use the coupon, so it is important to read the rules.

Instructions video:

Source Links:

Advertisement

Related Content


49 Comments

  1. georgie a jorgensen February 10, 2012
  2. georgie a jorgensen February 10, 2012
  3. sibi March 16, 2012
  4. sibi March 16, 2012
  5. Wilson cruz March 18, 2012
  6. sylvia fischer April 20, 2012
  7. roman kogan May 6, 2012
  8. melissa hobbs May 20, 2012
  9. MARITZA May 24, 2012
  10. Nordine September 22, 2012
  11. Miriam Acosta September 22, 2012
  12. Anna Mann September 25, 2012
  13. Theda Brumbeloe September 27, 2012
  14. Theda Brumbeloe September 27, 2012
  15. Dianne Scurlock September 28, 2012
  16. Delia Santiago October 3, 2012
  17. margari October 5, 2012
  18. D.M.Roy October 7, 2012
  19. Dixie Janette October 7, 2012
  20. William Dugger October 9, 2012
  21. Juan Adorno October 12, 2012
  22. Craig Royer October 14, 2012
  23. Susie October 15, 2012
  24. Carol Crouse October 16, 2012
  25. Sharon October 16, 2012
  26. Sharon October 16, 2012
  27. Stella Long October 17, 2012
  28. luz cruz October 19, 2012
  29. ardyce mcintyre October 20, 2012
  30. Sandra Nava October 20, 2012
  31. Mary Wehmhoff October 20, 2012
  32. Antonio Pacheco Molina October 21, 2012
  33. mariam dahir October 24, 2012
  34. marcia tonetti October 24, 2012
  35. David A Jandro October 25, 2012
  36. jarrettodom@gmail.com October 25, 2012
  37. cassie green October 25, 2012
  38. Glenna Prather October 26, 2012
  39. Grant Balch October 27, 2012
  40. Roberto Gonzaga October 28, 2012
  41. Beverly Hefler October 31, 2012
  42. Hildete Pereira November 3, 2012
  43. nordelia ripoyla November 3, 2012
  44. Margaret Keller November 8, 2012
  45. Melissa Trent November 9, 2012
  46. IVAN MERCHAN November 14, 2012
  47. amyvanhorn November 19, 2012
  48. amyvanhorn November 19, 2012
  49. joel botts November 23, 2012

Leave a Reply