O’Charley’s Guest Satisfaction Survey


About the O’Charley’s Guest Satisfaction Survey

The O’Charley’s Guest Satisfaction Survey, found at www.MyOCharleysexperience.com, is an online questionnaire designed by O’Charley’s that will help them rate their customers’ satisfaction. That information will be used by the company to help them update areas of the store. This survey is done online for your convenience.

If you take this survey, you are giving yourself a voice. Everyone wants their opinion to be heard and to count, and this is one such way to do that. You get to tell them what you like, what you don’t, and may even be able to make suggestions. The company wants your feedback because they want to know what you and other customers want and like so they can make changes. You will get a validation code at the end the survey. See your receipt to find out what the offer is.

How to Participate in the O’Charley’s Guest Satisfaction Survey

You Will Need:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent O’Charley’s receipt that contains an invitation for the survey.

Steps To Do Survey:

  1. Go to www.MyOCharleysexperience.com.
  2. Type in your serial number and the name of your server. Click start when you are ready.
  3. Answer questions. These questions are geared to tell the company how you feel about certain areas of the restaurant, if you will return, and if you will tell others about your experience. These should be answered honestly. In some cases, a text box may be provided so you can enter other information, especially if you had a problem.
  4. Write down your code in the space provided on your receipt. On your next visit, you should present the receipt to your server and you will receive your offer.

Steps To Do Survey Video by CustomerSatisfactionSurveyHQ:

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